A. Network Security Essentials for Cloud-Managed Fireboxes

  • Maximum of 15 participants per course
  • Ideal for technicians who are new to Firebox management with WatchGuard Cloud
  • Learn how to configure, manage, and monitor Fireboxes via WatchGuard Cloud
  • 7 hours of video training are required as a prerequisite; the course consists of hands-on labs
  • Technical certification in Network Security for all participants—no exam required

Instructor: Andre Isaza has been a technical product trainer at WatchGuard for nearly 15 years and shares his expertise with Firebox and our Wi-Fi products with our partners and customers.


B. Endpoint Security Essentials

  • Maximum of 15 participants per course
  • For technical staff who are new to WatchGuard endpoint products or who want to deepen their endpoint knowledge
  • WatchGuard Endpoint Security Fundamentals: Learn how to secure endpoints via WatchGuard Cloud, how Endpoint Security protects against threats, how to configure and deploy the WatchGuard Agent, how to monitor your account, and much more
  • 3 hours of video training are required as a prerequisite; the course takes the form of hands-on labs
  • Technical certification in Endpoint Security for all participants—no exam required

Instructor: Brian Lemme has been with us for more than 10 years in our Support Engineering and Training departments and currently leads our team of technical instructors. Brian specializes in Endpoint Security, the Firebox, and our Zero Trust product solutions.


C. Network Security Troubleshooting & Advanced Topics

Maximum of 15 participants per course

  • Recommended for participants who have already earned the WatchGuard Network Security technical certification (if you do not yet hold this certification but would still like to participate in this track, please contact us to request an exception)
  • Best practices for hardening and configuring network defenses, as well as troubleshooting tips and tricks
  • Introduction to ThreatSync, NDR, and FireCloud
  • The hands-on labs focus on Fireboxes managed in the WatchGuard Cloud; however, discussions and Q&A sessions will also cover on-premises Firebox management. Lab highlights:
    • Migrating Fireboxes from on-premises management to cloud management, including setting up security services and firewall policies, as well as importing BOVPNs
    • Using templates to simplify the setup and management of multiple Fireboxes
    • Setting up users with Directory Sync
    • Troubleshooting authentication issues in WatchGuard Cloud
    • Firebox diagnostics using Live Status and the Diagnostic Snapshot file
    • Troubleshooting BOVPNs

Instructor: Markus Dittmann brings nearly 20 years of experience to the table—first on our Support Engineering team and now as a technical instructor. He specializes in the Firebox and our zero-trust product solutions.